Your privacy is very important to us.
Postal and Email Addresses
Once you make a purchase, your contact information, email id, shipping/Billing addresses, are included in our customer file. Addresses, email id and contact information are retained and used to ensure a quick, efficient flow of product and services. This information will be never shared, rented, sold to third parties.
Information we do not collect Keep in our data base:
Credit/Debit Card Information - we use CCAVENUE Services for payment transaction, a third party payment processor to handle this information securely. None of your Credit/Debit card information is stored anywhere on this site and is with us.
Cancellation/Return and Refund Policy :
If customer cancels the order before shipping/dispatch, we will refund entire amount except payment convenience fee 5% of product value. This is applicable for all Credit/debit card, NEFT, Bank Transfer.
We accept the products / items subject to the following terms and replace the product/items or refund the money to your bank or option given by you after deducting the shipping & Handling Charges and Payment convenience fee 5%.
For Processing of return Products/Items:
- Please contact customer Support to get authorization number prior to return the product & items.
- Returns must be prepaid and To Pay will not be accepted in any case.
- Returns should be neatly packed and must be with original packaging subject to verification at our end. Our support team will contact you in 3 working days for further action.
- Products/items/Parts are subject to Non Cancelable/Non Returnable at the time of quote/sale cannot be cancel or return.
- All Returns/cancels should be made within 10 days of invoicing or within 2 days after receiving at customer end (whichever is earlier) with original invoice & brief reason for Cancel/Return.
- All Disputes will be subject to Pune Jurisdiction only